Terms of service

Terms & Conditions

Eligibility to Purchase
Individuals placing orders through this site must be at least 18 years old or possess explicit permission from a parent or guardian.

No Returns or Refunds
Every item we offer is crafted by hand and tailored to your order specifications. Consequently, all sales are final. Please review your selections carefully prior to completing your purchase.

Customs Fees for Overseas Shipping
Customers bear full responsibility for any duties, taxes, or fees imposed by customs authorities on international deliveries.

About This Website
This platform is managed by MushyKinz LLC. References to "our team," "we," or "the company" pertain to MushyKinz LLC. These Terms & Conditions govern your interaction with all aspects of this site, including its content, features, and offerings.
These rules apply universally to anyone engaging with the site—whether browsing, shopping, or submitting content. We may revise these terms as needed, with changes posted here. By continuing to use the site, you agree to the updated terms.
Our online store operates via Shopify’s e-commerce system.

1. Using Our Online Store
You must satisfy the age requirement or have guardian approval to shop here. Any misuse of our products or services, including illegal or harassing activities, is not permitted. Introducing malicious software or disrupting the site’s functionality will result in immediate access termination.

2. Service Availability
We reserve the discretion to halt or restrict access to our offerings at any point, for any cause. Non-payment-related information (not including credit card data) might be sent without encryption. Copying or reselling our services without written consent is prohibited.

3. Information Reliability
While we aim to keep site details accurate, we can’t promise that all content is current or error-free. Use this information at your own risk.

4. Pricing and Availability Changes
Prices and product availability may shift without prior announcement. We may also discontinue items at our discretion.

5. Item Specifications
Our online-exclusive products come in limited stock. Due to their handmade quality, slight variations in appearance—like color or texture—may occur. We may limit purchases based on location, customer type, or order size.

6. Billing and Account Details
Orders suspected of being placed by resellers or for bulk resale may be canceled. It’s your duty to ensure your payment and contact information remains accurate and up to date.

7. External Tools
We might integrate third-party tools for your use. These are provided without guarantees or support—engage with them at your own judgment.

8. Links to Other Sites
Our site may feature links to external pages. We aren’t accountable for what those sites contain or how they operate.

9. Your Contributions
Ideas, suggestions, or materials you share with us may be utilized by MushyKinz LLC freely, without payment or obligation to you. We can remove any submissions we deem offensive or illegal. Avoid sending content that infringes on others’ rights or contains harmful elements.

10. Data Privacy
How we handle your personal details is outlined in our Privacy Policy.

11. Fixing Mistakes
We may correct errors or update details on the site, even after you’ve submitted an order.

12. Actions We Don’t Allow
Using this site for unlawful purposes, harassment, rights violations, malware distribution, data harvesting, phishing, or spamming is forbidden. Breaking these rules may lead to losing site access.

13. Service Limitations
We don’t assure flawless or continuous operation of this site. Everything we provide comes "as is," with no promises of performance or liability for issues that arise.

14. Responsibility and Protection
You agree to shield MushyKinz LLC, its employees, and partners from claims or losses tied to your violation of these terms.

15. Partial Validity
If any clause here is deemed unenforceable, the rest of these terms remain in effect.

16. Canceling This Agreement
Either you or we can end this arrangement anytime. Ending it doesn’t erase prior responsibilities.

17. Entire Understanding
These Terms & Conditions form the full agreement between you and MushyKinz LLC, replacing any earlier discussions.

18. Legal Jurisdiction
These terms fall under the laws of Delaware, United States.

19. Keeping Current
Check back occasionally, as we may tweak these terms. Staying informed is up to you.

20. Reach Out
Questions? Email us at support@mushykinz.com